Return & Refund
Return:
Skin Dermal Filler accept any products returned within 8 working days notification from receipt of the product as long as the reason falls under one of the following conditions:
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The product contains manufacturing defects
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The product was damaged upon arrival
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The product was wrong received
To arrange a return, please contact us by email (info@skindermalfiller.com) and we will help organize the pick-up of the goods. Once we receive the returned items, we will refund you through your original payment method. Please note, the cost for the return will be deducted from your refund.
No returns are accepted after 8 days. Please store the products as instructed until you receive return instructions.
Refund:
Your refund will be credited to the original credit card used to place the order. Shipping costs and handling fee are not refunded. Please note that refunds can take up to 29 working days to show on your account due to varying processing times between payment providers. If needed, please contact your bank to speed up the process.
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Where the shipment is coming from?
We have a central warehouse in Seoul, Korea. Pick & Pack and shipped from Seoul warehouse.
Logistic
We deliver by Fedex, we are committed to arranging the shipment in the same day we receive your order to deliver the package at the earliest time. It takes 3 to 6 days to receive your order in most of cases.
Payment
we accept credit cards.
Return and Refund
we guarantee you 100% return and refund in the case of you have any issue with the product. Please do not open a box and ship back to us as soon as we receive your return we will send you 100% payment back.
Authenticity
we 100% guarantee all the products offering from our store is genuine and authentic brands.
Custom clearance
In case of the shipment got caught at the custom and makes the shipment delay you have two options. You can claim for 100% refund or we can send you another back up shipment while the first shipment is in check.